Mews Systems - Training & Implementation Traineeship
Mews Systems | Internship, Graduation program, B IT| S Hospitality| Engineering|

Company information

Who are we and what do we do?
Mews Systems is a Dutch software company (with its Development and Support team based in Prague) who have developed a Property Management System solution for the 21st Century hotelier. The fully Cloud-first solution comes with a built in online-check-in, payment automation, modern user interface and is fully mobile optimized. All these features make it the most forward thinking solution on the market today.

Some facts:
- We currently have 200 hotels live on the platform, in 21 countries.
- We started out in Prague in 2012, where we implemented the first hotel without a reception desk (all receptionists carry iPads)
- 40% of all of our guests currently check-in online to our hotels
- The largest hostel we have on the platform is 1200 beds
- We have offices in Amsterdam (head office), Prague (development & support) and London (sales)
- We have 40 employees, and this number is growing quickly, we expect to be 50 employees by December 2017

Job information

What will you do?

As a young and quick growing company, we are looking for someone who is not afraid of a challenge. During your internship, we will train you in the process of implementing new clients onto our system, provide implementations support and even travel to these clients to provide onsite training and support. Willingness to travel and flexibility is a must.

You main focus will be to:

- Build new hotels/hostels directly in the Mews platform based on specification provided by the sales and onboarding team
- Participating in the on-boarding of new clients throughout the implementation process
- Help out on Support for any support questions that come in
- Ensure existing training programs meet and/or exceed customer needs
- Liaise with customers and the training / support team in order to develop and maintain training courses in web cast, video, and/or onsite classroom format

Where will you work from?
Our support team is based in Prague, providing a strong connection to the development team.


Job requirements

What should you have?
Our ideal candidate is a smart, articulate, outgoing individual who loves all things training & hospitality related. Preferably you will have gained experience in the hotel and travel industry and you are able to clearly and enthusiastically transfer your knowledge to both internal and external clients.

You have:
- Good knowledge of Microsoft Word/Excel/PowerPoint
- Higher Education preferably in Hotel Management/ IT / Travel business
- Good English Skills

What should you be like?
- Ability to work in a fast paced company, ready to work on your own or as part of a team
- Highly structured and organized
- Ability to take feedback, learn quickly and adapt to new situations
- A driver of new ideas and suggestions in order to move the company forward
- Not afraid to challenge the status quo
- Out-going, social, ready to communicate with employees, customers and partners across different countries and different organizational levels
- A genuine interest in new technologies that bring innovation in hospitality


What does your company?

We offer a truly international experience within a young and dynamic company. You will experience the startup life and be exposed to all departments within the company.

As you will be working from Prague where our Head Office is based, you will work in an international office with multiple nationalities. As we foresee immense growth in the years to come, career possibilities are endless.